Shipping & Returns
We at Eeffoc know how important it is to receive your purchased products in the most excellent condition and on time. So we use a vast network of courier service providers to deliver your products to you as soon as possible.
Please allow a minimum of 24 hour for the processing and fulfillment of your order. Any orders placed after 1.00 PM will be fulfilled the following day and orders placed after 1.00 PM on Saturday till Sunday Midnight will be fulfilled on Monday. Depending upon the place position, the product is shipped to you within 2-7 business days within the India. Orders that contain pre-order products are shipped together at the earliest possible date. Once your order is shipped, you will get an intimation of the delivery of the package and a link to track your package. Our orders are typically delivered within the stipulated 2-7 business days. However, there may be delays due to public holidays. We associate with the best logistics companies to assure hassle-free delivery but if at all you still face any issues do write to us at coffee@eeffoc.co.in
Returns and Refunds
We at Eeffoc strive to provide our customers with the latest products at a pure quality and fantastic prices. As it is under F&B we do not provide returns option. Return will be under only this condition:
- In case of wrong items being delivered due to human error. We will arrange pick up service of product. On receipt of wrong item in its original condition we will send the correct item or refund the full amount paid.
Tracking shows delivered and haven't received.
If the tracking detail shows that the parcel has been delivered. However, you haven't received it or deny receipt of delivery. A claim and further investigation would be initiated with the relevant shipping company. Depending on the investigation report a refund or replacement would be sent out.
Shipping Address Error
Refunds will not be provided for the delay in delivery due to error in shipping address provided while placing the order. The address error needs to be informed to us before the parcel has been dispatched by us. After dispatch there are no guarantees the address can be amended.